Serving Two Masters?
by C. William Pollard|
Book Website: http://www.servingtwomasters.com
270 Pages, Paperback, 5.5 x 8.5
About The Author
C. William Pollard joined ServiceMaster in 1977 and has served twice as its CEO. His first term as CEO was from 1983 to 1993, a period characterized by major change in the structure and direction of the business, including the introduction and rapid growth of the company's consumer group. In October 1999, Bill returned as CEO of the company and served in that role for sixteen months until the process of identifying and electing his successor was completed. During his leadership, ServiceMaster was recognized by Fortune magazine as the #1 service company among the Fortune 500 and also was included on its list of most admired companies. ServiceMaster was also identified as a “star of the future” by the Wall Street Journal and recognized by the Financial Times as one of the most respected companies in the world. He is the author of The Soul of the Firm and recently contributed to The Heart of a Business Ethic. He also contributes frequently to magazines and management journals.
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